Forum Topics
Technical Support: Credits amount is taking a lot longer to update
When credits are used, it is taking a lot longer for the correct amount to show when on the homepage. I used to be able to go to "My Account" and then go back to homepage and the amounts would update. But now that no longer works. If I come back the next day, only then will it show current amounts on the homepage (underneath the username). Was something changed in the backend?
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Hi kools007,
Thank you for taking the time to contact us through the forums. We're sorry to hear you're having this issue accessing your current account wallet credit amount.
Please check your email shortly for a message from us so we can further assist you.
Thanks again! - EJ
Should you still have any questions, please feel free to email, live chat, or call our 24/7 Customer Service Department. A representative is always available to assist you. Quote
Thank you for taking the time to contact us through the forums. We're sorry to hear you're having this issue accessing your current account wallet credit amount.
Please check your email shortly for a message from us so we can further assist you.
Thanks again! - EJ
Should you still have any questions, please feel free to email, live chat, or call our 24/7 Customer Service Department. A representative is always available to assist you. Quote
When credits are used, it is taking a lot longer for the correct amount to show when on the homepage. I used to be able to go to "My Account" and then go back to homepage and the amounts would update. But now that no longer works. If I come back the next day, only then will it show current amounts on the homepage (underneath the username). Was something changed in the backend?
It's true we need yo wait yo next day for see that Quote
It's true we need yo wait yo next day for see that Quote
It's true we need yo wait yo next day for see that
Yeah not a big deal, just annoying. It didn't use to be like that though.
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It's true we need yo wait yo next day for see that
Yeah not a big deal, just annoying. It didn't use to be like that though.
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