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Model is online notifications not working
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Technical Support: Model is online notifications not working
BiMan504
Created by: biman504

10/25/22 @ 7:10pm (EST) |UTC - 5:00
Posts: 13

This is still not working for me. I did everything I was told to do to fix it but I am not getting any notifications for any of my favorites when they come online.
Quote
Created by: vscustomerservice

10/25/22 @ 7:31pm (EST) |UTC - 5:00
Posts: 859

Hello thank you for reaching out to us via the forums. In order to keep receiving the notifications you would have to make a recent purchase, at least within the last 90 days. You will also need to have opened or clicked an email from us in the past 60 days to receive most promotional emails / notifications.

Last email opened was: Last Email Open: 2022-07-07
Last Email Click: 2022-05-03.

Please keep an eye out for promotions emails from the website and be sure to open and click to be sure to get your notifications active again. Please let us know if you have further questions. Thank you. -AL
Quote
Created by: sirlickslot69

10/26/22 @ 4:40am (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646

Hello thank you for reaching out to us via the forums. In order to keep receiving the notifications you would have to make a recent purchase, at least within the last 90 days. You will also need to have opened or clicked an email from us in the past 60 days to receive most promotional emails / notifications.

Last email opened was: Last Email Open: 2022-07-07
Last Email Click: 2022-05-03.

Please keep an eye out for promotions emails from the website and be sure to open and click to be sure to get your notifications active again. Please let us know if you have further questions. Thank you. -AL

Pretty much the same answer I got a couple years ago when my notifications stopped coming. I was batch deleting my notifications rather than opening them and they stopped. When I cantacted them and they sent me an email and I opened, about 24-48 hours later I started receiving them again. Since then I click/delete individually and no problem since.


:) :orglaugh :thumbsup :thumbsup :thumbsup
Quote
BiMan504
Created by: biman504

10/27/22 @ 11:25pm (EST) |UTC - 5:00
Posts: 13

Send me an email so I can open it. That's the only thing left to fix the problem.
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